Pooki's Mahi® 2017 Roadmap

What's Delivered vs. In Progress

Delivered

Pooki's Mahi® transforming to better protect our luxury brand, continue to disrupt our "niche" with technology, and deliver consistent customer experiences across our subscribers (repeat customers), custom private label channel, global retailers, and wholesale coffee club members.

Pooki's Mahi Founder/CEO delivered upgraded platforms for our Kona coffee subscribers and private label customers.

Kona Coffee Subscriptions

100% Kona Coffee Subscriptions
Pay $40.80 / box - Coffee Subscription
Free Kona coffee - 6 month plans
Visit Kona Coffee Subscription

Private Label Products

Private Label, Personalized Gifts
Top Kona coffee beans: Estate, Fancy, Extra Fancy, and Peaberry harvested from Hawaii.
Visit Private Label Products

Wholesale Coffee Club

Flexible ordering (PookisMahi.com)
$45.84 +/- per box
In Progress - Minimal Impact to customers

Pooki's Mahi™ is a high tech company passionate about combining technology, digital marketing and operations excellence to launch the best Kona coffee pods to market. We believe in "drinking our own champagne."

Pooki's Mahi cultural manifesto hasn't changed:

High Customer Value
Great Customer Experience
Award-Winning Quality Products
Fresh Products Delivered Quickly
Honesty

In Progress

What's changing on PookisMahi.com?

Resellers - stricter onboarding process: Our experience - individuals or companies that REFUSE to fill out the form are looking for a "free hand out" and will cyber-bully Pooki's Mahi brand, team/executives. 3 required docs - (1) Reseller Permit (2) Tax ID (3) Business Insurance.
In Progress: Vendors - stricter RFI/RFP process to access cultural fit: Vendors requesting Pooki's Mahi to provide 100% Kona coffee pods at award shows as a swag bag for Gifting Suites, a hotel room drop or celebrity gift bags. FREE 100% Kona coffee pods discount applied at check out; vendor must meet the requirements.
Green Bean Coffee Suppliers - Stricter RFI/RFP process to assess cultural fit.
Zero Tolerance Map - We document/report cyber-bullies that slander, participate in cyber-criminal activities. Our network deserve to know where these firms, individuals are located.
In Progress: Customer Success Center - Adding new categories like Reseller, renaming existing categories and moving articles to correct category.
Refer A Friend - Earn a discount on the next purchase for referring a friend. Subscribers earn 5% (up to $15 per referral) off on the next renewal. Private label customers will earn more than $200 in discounts on the next order. Discounts only on Pooki's Mahi products. NO cash value. Delivered for coffee subscriptions; working on PookisMahi.com.

Delivered & Monitoring

Monitoring delivered features

Replacing Review App: Vendor's app on PookisMahi.com flunked Pooki's Mahi score card: relentless phone calls to upsell (sub-par) features, spamming Pooki's Mahi social media accounts.
Amazon Payments: Customers can check out using their Amazon credentials.
Apple Payments: Apple users can make secure purchases using Apple Pay.
Monetize Pooki's Mahi Zero Tolerance "List"

Delivered

Features launched on PookisMahi.com

Monitoring: Improved onboard process for Wholesale Coffee Club members.
Major overhaul - Layout, creatives, design for mobile or desktop users.
Best Kona coffee pricing - Align pricing across PookisMahi.com, Kona coffee subscriptions, and retailers to ensure Pooki's Mahi subscriptions is the lowest price for 6 month, 3 months and wholesale coffee club members.
Bulk discounts - We're no longer offering bulk discounts. Wholesale Coffee Club members save 15% on all Kona coffee pods regardless of the order size.
Mobile FIRST - Site performance for mobile users will be much better.
Platform Speed - Faster than responsive design; minimize the time to display results to the customer.
Track My Order - Improved "Where's May Package" page that provides updates for each check-in scan made by the carrier (Fedex, UPS, OnTrac, USPS, etc.) Fedex is Pooki's Mahi carrier partner.

Pooki's Mahi is a luxury 100% Kona coffee pods, tea pods manufacturer and brand. We don't need to cater to any customer - especially those that want CHEAP pods.

Pooki's Mahi best Kona coffee subscriptions.

Best Kona Coffee

Kona Coffee Pods Cost Guidelines

Pooki's Mahi™ passes additional fees to customers who buy from online retailers like Amazon, Walmart, Jet, Overstock, etc. Pooki's Mahi® approved one online retailer to sell our 100% Kona coffee pods close to the Wholesale Coffee Club price.

PookisMahi.com pricing: Cheap Kona coffee prices (subscriptions), lowest Kona coffee price for customers unable to commit to coffee subscriptions (wholesale coffee club), and Refer A Friend programs to earn additional discounts.

Additional Fees Passed To Customer: Fulfillment (10%), transportation, subscribe 'n save (10%), product listing maintenance/merchandising (15%), lightning deals or discounts (5%). Any fee increase levied by the retailer will be passed to the customer. Customers buying Pooki's Mahi Kona coffee pods on online retailers must pay for Standard or Expedited Shipping.

Online Retailers (Amazon, Walmart, Jet, etc.)
$52.99 - $54.99 per box
Free Economy Shipping (7-10 business days)
5-10 business days for order to arrive
Amazon account required
Up to 3 business days to fulfill order
Any price increases passed to customers
Bulk discounts (Buy 4+ for 15%)
$0 savings
ZERO Referral Rewards
Inventory Replenishment - "Buy What's In Stock"

Pook's Mahi No Discount (Retail Price)
$50.75 per box
Free Shipping - Expedited
2-3 business days for order to arrive
Login not required
Up to 2 business days to fulfill order
Minimal price increase (transportation)
ZERO bulk discounts
$0 savings - Pay retail price
Referral Rewards - minimal
Inventory Replenishment - Prioritized

Pooki's Mahi Wholesale Coffee Club
$43 per box
Free Shipping - Expedited
2-3 business days for order to arrive
Login required "Wholesale" displayed next to prices
Up to 2 business days to fulfill order
Minimal price increase (transportation)
ZERO bulk discounts
15% Savings
Referral Rewards - minimal
Inventory Replenishment - Prioritized

Pooki's Mahi 3-month Coffee Subscriptions
$42 per box
Free Shipping - Expedited
2-3 business days for order to arrive
Login required - subscriptions platform
Priority fulfillment
None / minimal price increase
ZERO bulk discounts
17% Savings
Referral Rewards 5% discount (next renewal)
Inventory Replenishment - Ships FIRST

Pooki's Mahi 6-month Coffee Subscriptions
$40 per box (was $40.80 per box)
Free Shipping - Expedited
2-3 business days for order to arrive
Login required - subscriptions platform
Priority Fulfillment
VIP Program
None / minimal price increase
ZERO bulk discounts
20% Savings or more
Referral Rewards 5% discount (next renewal)
Inventory Replenishment - Ships FIRST

Pooki's Mahi® 2017 Roadmap

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Private Label Products

Wholesale Coffee Club

One more benefit of friendship

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