Silicon Valley, CA (PRWEB) January 30th, 2015
Hawaiian single serve coffee maker Pooki’s Mahi announced today it renewed efforts to identify a new fulfillment center to handle Pooki’s Mahi’s B2B customer orders and distribution. Pooki’s Mahi’s wholesale, distributor, promotional products and private label channels are experiencing record growth. Pooki’s Mahi experienced one too many problems with the main fulfillment partners. Current fulfillment partners are suited for consumer or business to consumer (B2C) orders and do not have the technical capabilities to support Pooki’s Mahi’s growth.
“Kicked off an assessment for a go-to fulfillment partner to handle Pooki’s Mahi’s distributor and private label sales channels in November 2014. A pattern of inconsistent delivery, fulfillment and receiving errors for Pooki’s Mahi’s business customers in all operations centers led to the decision. Some errors included but not limited to orders not shipping out on the estimated time, incorrect product sent to wholesale customers and a lot of complaints of too much paperwork to fulfill the order,” says Pooki’s Mahi’s Founder/CEO Les Magsalay-Zeller.
She continues, “Interviewed about 50 firms and none have met the expectations. There are more fulfillment centers eager to fulfill B2C than B2B orders, do not have a global footprint or lack the technical prowess for web-based EDI, XML and reporting capabilities.”
Les explains, “A top priority for Pooki’s Mahi is find a new fulfillment center to handle B2B customer orders. I am eager to identify a new fulfillment center; however not rushing the decision. We continue to evaluate Pooki’s Mahi’s operations and fulfillment partners to ensure our growth can be supported due to bigger orders from our wholesale, corporate and distribution channels.”
Pooki’s Mahi’s CEO Leslie Magsalay-Zeller works hard to source suppliers that consistently produce award-winning products for long-term partnerships. As an expert in New Product Introduction (NPI) and Go-To-Market (GTM) launch Les brokered partnerships with world-class fulfillment companies with a strong operations focus.
The Silicon Valley startup plans to bring complimentary shipping to several global locations closer to Pooki’s Mahi’s wholesale and distribution customers.
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About Pooki’s Mahi:
Pooki’s Mahi™ is a Silicon Valley-based private label coffee pods and custom promotional products manufacturer offering Hawaiian 100% Kona coffee and award-winning private label teas in sustainable single serve cups. Private label brands partner with Pooki’s Mahi for the efficient supply chain, go to market launch and new product introduction expertise. Since its online launch in 2013, Pooki’s Mahi products have been a favorite of customers, charities, celebrities and athletes and have been featured at red carpet events including Celebrity Gift Suites and athletes and seen on several television shows. Pooki’s Mahi’s mission is to revolutionize the supply chain ecosystem to make it efficient by using technology in bringing the highest quality Kona coffees into the market in a sustainable, compostable cup. Hawaiian coffees are harvested/roasted in Hawaii, single serve cup manufactured in US and distributed to several fulfillment centers in the US.
For more information on Pooki’s Mahi custom private label coffee, pods pricing, single serve tea visit Pooki's Mahi Private Label & Custom Promotional Products site. Follow Pooki’s Mahi on Instagram, Facebook, or Twitter to keep up with news insights to launching custom promotional products. Pooki’s Mahi has a zero tolerance for firms engaged in cyber-bullying, cyber-criminal, slander, negative reviews, or cultural discrimination. A single serve coffee maker of white / black cups and aloha islands competitors cyber-bullied Pooki’s Mahi Founder/CEO since 2014. The relentless negative campaigns, slander and IP bullying resulted in irreparable harm. Once a cyber-bully, always a bully.