Cookie Policy

Last Updated:  May 26, 2016

READ POOKI’S MAHI’S COOKIE POLICY TERMS (“TERMS”) CAREFULLY. THIS POLICY APPLY TO YOU AND YOUR PURCHASE OF ANY PRODUCTS FROM POOKI’S MAHI THROUGH ITS ECOMMERCE OR MCOMMERCE SITE (“WEBSITE”), LOCATED ATWWW.POOKISMAHI.COM,WWW.SUBSCRIPTIONS.POOKISMAHI.COM AND SUBDOMAINS UNDER WWW.POOKISMAHI.COM ("SITE"), EXCEPT TO THE EXTENT THAT YOU HAVE ENTERED INTO A SEPARATE WRITTEN AGREEMENT WITH POOKIS MAHI THAT SUPERSEDES SOME OR ALL OF THESE TERMS. THESE TERMS ARE SUBJECT TO CHANGE WITHOUT PRIOR WRITTEN NOTICE AT ANY TIME, IN POOKI’S MAHI’S SOLE DISCRETION. BY PLACING AN ORDER FOR PRODUCTS THROUGH THE SITE, YOU AGREE TO BE BOUND BY AND ACCEPT THE TERMS AND CONDITIONS IN EFFECT AT THE TIME OF SUCH ORDER. ALL SALES ARE EXPRESSLY CONDITIONED UPON YOUR AGREEMENT TO THESE TERMS IN ADDITION TO POOKI’S MAHI'S TERMS OF USE.

BY USING POOKI’S MAHI’S SITE YOU ARE AGREEING TO OUR USE OF COOKIES AS DESCRIBED IN THIS COOKIE POLICY.

IF YOU DO NOT AGREE TO POOKI’S MAHI’S COOKIE POLICY’S TERMS AND CONDITIONS, THEN YOU MAY NOT ACCESS THE SITES OR USE ANY SERVICES.  

Any new features or tools which are added to the current store shall also be subject to the Terms of Service and Cookie Policy. You can review the most current version of the Cookie Policy at any time on this page. We reserve the right to update, change or replace any part of Pooki’s Mahi’s Cookie Policy by posting updates and/or changes to our site. It is your responsibility to check this page periodically for changes. Your continued use of or access our sites following the posting of any changes constitutes acceptance of those changes.

1. What Are Cookies

Cookies are small pieces of text used to store information on web browsers.  Cookies are used to store and receive identifiers and other information on various devices like computers, tablets, and phones.  Other software technology tools identifies your identity associated with your device.  Cookies is a technology tool.  

As is common practice with almost all professional websites Pooki’s Mahi uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information is gathered, how Pooki’s Mahi uses it and why Pooki’s Mahi sometimes need to store these cookies. Pooki’s Mahi will also share how customers can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.  Most web and mobile browsers allow some control of most cookies through the browser settings.
For more general information on cookies refer to:

• Wikipedia - Article on HTTP Cookies
• www.allaboutcookies.org - How to see what cookies have been set and how to manage and delete them.

2. How We Use Cookies

Pooki’s Mahi use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that customers leave on all cookies if customers are not sure whether customers need them or not in case they are used to provide a service that customers use.

When someone visits any Pooki’s Mahi site, Pooki’s Mahi collect standard internet log information and details of visitor behavior patterns. Pooki’s Mahi does this to find out things such as the number of visitors to the various parts of the site.  Pooki’s Mahi collects this information in a way which does not personally identify anyone.  

Cookies help Pooki’s Mahi™ provide, protect and improve Pooki’s Mahi’s products, customer  engagement such as personalizing content, tailoring and measuring ads and providing a safer experience.  Thecookies Pooki’s Mahi uses will change as Pooki’s Mahi improves Pooki’s Mahi’s product offerings and services.  Pooki’s Mahi’s uses cookies that generally fall into the below categories of use:

Authentication
Pooki’s Mahi uses cookies to verify the customer’s account and determine when the customer is logged in so it will be easier for the customer to access their Pooki’s Mahi account.  

• Example #1:  We use cookies if you checked “Remember Me” to keep you logged in as you navigate within the product pages in each Pooki’s Mahi’s accounts.  Cookies help Pooki’s Mahi remember the customer browser so the customer does not have to keep logging into Pooki’s Mahi’s site and customers can more easily log into Pooki’s Mahi e/mcommerce stores via third-party apps and websites.
• Example #2:  Cookies are site specific.  

• Example #1:  Cookies help Pooki’s Mahi identify and impose additional security measures when suspicious individuals may be attempting to access a Pooki’s Mahi account without authorization by rapidly guessing different passwords, sending large amounts of bogus data like comments about a product Pooki’s Mahi doesn’t manufacture, cyber-harassment / cyber-bullying or attempting to make a large purchase outside the credit card holder’s normal buying power as flagged by Pooki’s Mahi’s fraud filter.  
• Example #2:  Pooki’s Mahi uses cookies to store information that allows the customer to recover their account in the event they’ve forgotten their password.
• Example #3:  Pooki’s Mahi requires additional authentication if the customer informed Pooki’s Mahi their account has been hacked.

Pooki’s Mahi uses cookies to combat activities that violates Pooki’s Mahi’s policies or otherwise degrades Pooki’s Mahi ability to provide services.  

• Example #1:  Cookies help us fight spam and phishing attacks by enabling us to identify computers that are used to generate large amounts of bogus content (like comments, customer success cases) that cyber-harass or cyber-bully Pooki’s Mahi the company, products, brand and executives.  
• Example #2:  Pooki’s Mahi uses cookies to detect computers infected with malicious malware and to take steps to prevent them from causing further harm.  
• Example #3:  Pooki’s Mahi uses cookies to detect customers who purchased a product on a marketplace (product might have been erroneously merchandised by an unqualified reseller or the marketplace) and to take steps to prevent malicious customers from cyber-harassing or cyber-bullying the brand.

• Example #1:  Cookies allow Pooki’s Mahi to help deliver ads to people who have previously visited any of Pooki’s Mahi’s sites, purchased products or services.
• Example #2:  Cookies allow Pooki’s Mahi to limit the number of times that a customer sees an ad so the customer does not see the same ad multiple times in an obnoxious manner.
• Example #3:  Cookies help Pooki’s Mahi serve and measure ads across different browsers and devices used by the same person (customer).  For example a customer logged into Facebook on a tablet device, desktop computer and mobile phone might see the same ad.  Pooki’s Mahi uses cookies to prevent the same person (customer) to see the same ad across the different devices.
• Example #4:  Cookies allows Pooki’s Mahi to obtain insight about new or existing customers who use Facebook Services like how people interact to ads, websites, product reviews, product photos, and other content.  This information helps Pooki’s Mahi improve the ads, content and product features that are interesting to new customers or exciting to existing brand advocates (customers).
• Example #5:  Pooki’s Mahi uses cookies to help customers opt out of seeing ads from Facebook based on activity on third-party websites.  Customers can learn more about what/how Facebook facilitates and protect customers by visitingAbout Facebook Ads. Customers can control which ads and content is shown.  Pooki’s Mahi does not control additional Facebook ads show to the customer.  Pooki’s Mahi is responsible for ONLY Pooki’s Mahi’s ads.

• Example #1:  Cookies store preferences, when the customer is a new customer or. existing customer, or interacted with a Facebook ad.
• Example #2:  Customers who previously visited Pooki’s Mahi’s sites will access Pooki’s Mahi’s sites quickly because Pooki’s Mahi’s site was previously stored (cached) in the customer’s browser history.

• Example #1:  Cookies help Pooki’s Mahi understand the load times for the all sites as well as specific product pages.  
• Example #2:  Cookies help Pooki’s Mahi understand the image ratio and dimensions for the ad and the actual device to understand and improve our ads and sites.  

• Example #1:  Cookies help Pooki’s Mahi understand customers by analyzing Pooki’s Mahi’s pages new/existing customers find most engaging or content that is slow to render.  Pooki’s Mahi will work to improve the page or content.
• Example #2:  Cookies help Pooki’s Mahi understand the customer journey.

3. Disabling Cookies

Customers can prevent the use of cookies by adjusting the settings on the customer’s browser (refer to the browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you (customer) visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that customers do not disable cookies.

Customers without a Pooki’s Mahi Account
Customers can opt out of seeing online interest-based ads from Facebook and other participating companies through the the device settings on a tablet, computer, mobile or by visiting:

• Digital Advertising Alliance - US
• Digital Advertising Alliance of Canada - Canada
• European Interactive Digital Advertising Alliance - Europe

More Information - Online Advertising 

Pooki’s Mahi uses very few or no advertising agencies.  The very few advertising companies Pooki’s Mahi works with generally use cookies and similar technologies as part of their services.  To learn more about how advertisers general use cookies and the choices they offer, customers can review the following resources:

• Digital Advertising Alliance - US
• Digital Advertising Alliance of Canada - Canada
• European Interactive Digital Advertising Alliance - Europe

Browser cookie controls:
In addition, a customer’s browser or device may offer settings that allow the customer to choose whether browser cookies are set and to delete them.  For more information about these controls, visit the browser or device’s help material.  Certain parts of Pooki’s Mahi’s platform and third party services like Facebook Services may not work properly if customers have disabled browser cookie use.

4. The Cookies We Set

If you create an account on any Pooki’s Mahi sites then Pooki’s Mahi will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when the customer logs out however in some cases they may remain afterwards to remember your site preferences when logged out.

Pooki’s Mahi uses cookies when customers are logged in so that Pooki’s Mahi can remember this fact. This prevents customers from having to log in every single time a customer visits a new page. These cookies are typically removed or cleared when customers log out to ensure that a customer can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if  customers are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that a customer’s order is remembered between pages so that Pooki’s Mahi can process it properly.

From time to time Pooki’s Mahi offer user surveys and questionnaires to provide customers with interesting insights, helpful tools, or to understand Pooki’s Mahi’s customer base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide customers with accurate results after a customer change pages.

When customers submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember the customer user details for future correspondence.

In order to provide the customer with a great experience on this site Pooki’s Mahi provides the functionality to set the customer preferences for how this site runs when a customer use it. In order to remember the customer preferences Pooki’s Mahi need to set cookies so that this information can be called whenever the customer interact with a page is affected by the customer’s preferences.

5. Third Party Cookies

In some special cases Pooki’s Mahi also uses cookies provided by trusted third parties. The following section details which third party cookies customers might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping Pooki’s Mahi to understand how customers use the site and ways that Pooki’s Mahi can improve the customer experience. These cookies may track things such as how long a customer spend on the site and the pages that customers visit so Pooki’s Mahi can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that Pooki’s Mahi can continue to produce engaging content. These cookies may track things such as how long customers spend on the site or pages customers visit which helps Pooki’s Mahi to understand how Pooki’s Mahi can improve the site for customers.

From time to time Pooki’s Mahi test new features and make subtle changes to the way that the site is delivered. When Pooki’s Mahi is still testing new features these cookies may be used to ensure that customers receive a consistent experience whilst on the site whilst ensuring Pooki’s Mahi understands which optimisations Pooki’s Mahi’s customers appreciate the most.

As Pooki’s Mahi’s sell products it's important for Pooki’s Mahi to understand statistics about how many of the visitors to Pooki’s Mahi site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to customers as it means that Pooki’s Mahi can accurately make business predictions that allow Pooki’s Mahi to monitor Pooki’s Mahi advertising and product costs to ensure the best possible price.

The Google AdSense service Pooki’s Mahi use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to customers.

For more information on Google AdSense see the official Google AdSense privacy FAQ.

Pooki’s Mahi use advertisements to offset the costs of running this site and provide funding for further development. The behavioral advertising cookies used by this site are designed to ensure that Pooki’s Mahi provide customers with the most relevant adverts where possible by anonymously tracking customer’s interests and presenting similar things that may be of interest.

In some cases Pooki’s Mahi may provide customers with custom content based on what customers tell Pooki’s Mahi about themselves either directly or indirectly by linking a social media account. These types of cookies simply allow Pooki’s Mahi to provide customers with content that Pooki’s Mahi feels may be of interest to customers.

Several partners advertise on Pooki’s Mahi behalf and affiliate tracking cookies simply allow Pooki’s Mahi to see if Pooki’s Mahi’s customers have come to the site through one of Pooki’s Mahi partner sites so that Pooki’s Mahi can credit them appropriately and where applicable allow Pooki’s Mahi affiliate partners to provide any bonus that they may provide Pooki’s Mahi for making a purchase.

Pooki’s Mahi also use social media buttons and/or plugins on this site that allow customers to connect with their social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Pinterest, LinkedIn, G+, YouTube, Vimeo, Instagram, RSS, etc. will set cookies through Pooki’s Mahi’s site which may be used to enhance customer's profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

6. Refusing Service 

Pooki's Mahi reserves the right to refuse service to customers who do not agree to our use of cookies as described in Pooki's Mahi's Cookie Policy.Approved  Resellers, customers with a wholesale account and approved suppliers, vendors in Pooki's Mahi's supply chain ecosystem are required to accept to Pooki's Mahi's Cookie Policy.  We document, report customers who fail to comply to Pooki's Mahi's Cookie Policy and un-necessarily complain and cyber-harrass or cyber-bully Pooki's Mahi's brand, executives or team.  #ZeroToleranceCyberBully Policy

7. More Information

Hopefully that has clarified things for customers and as was previously mentioned if there is something that customers aren't sure whether customers need or not it's usually safer to leave cookies enabled in case it does interact with one of the features customers use on Pooki’s Mahi’s site. However if customers are still looking for more information then customers can contact us through one of Pooki’s Mahi’s preferred contact methods.

Email: Submit A Customer Success Request support@pookismahi.com